Terms of Service

By using the Parallel CRM free campaign evaluation tool (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. The Service is operated by Mustard Press, an Oregon-based company headquartered at 679 Brian Way, Medford, Oregon 97501 ("we", "us").

You must be at least 18 years old and using the Service for business or professional purposes. By using the Service, you represent that you meet these conditions.

The Service evaluates marketing campaign creative — direct-mail pieces, digital ads, and landing pages — and returns an AI-generated scorecard with feedback. The Service is offered free of charge and is limited to one successful evaluation per email address.

We reserve the right to change, suspend, or discontinue any part of the Service at any time without notice.

You retain all ownership rights in the creative you upload (mailer PDFs, ad files, landing-page content). By uploading, you represent that you own this content or have all rights necessary to submit it for evaluation.

You grant us a limited, non-exclusive, royalty-free license to process your uploaded content solely for the purpose of producing your evaluation. We do not claim ownership of your content, do not use it for marketing without your separate written consent, and do not sell it.

We do not retain the contents of uploaded files after the evaluation completes (see our Privacy Policy for details).

The scorecard, summary, and recommendations are produced by an AI model trained on direct-marketing best practices. They are estimates based on patterns and best practices — not guarantees of campaign performance. Real-world results depend on factors the evaluator cannot see, including audience, list quality, offer, timing, and execution.

The output is for informational purposes only and is not legal, financial, regulatory, or professional advice. Do not rely on it as a substitute for advice from qualified professionals appropriate to your situation.

You agree not to:

• Submit content you do not have the right to upload;
• Submit content that is unlawful, infringing, defamatory, harassing, hateful, sexually explicit, or violent;
• Submit content containing personal data of third parties without their consent;
• Attempt to extract, reverse-engineer, or train on the Service's outputs or models;
• Bypass rate limits, evaluation caps, or the one-evaluation-per-email policy;
• Use the Service to harass, defraud, or otherwise harm any person;
• Interfere with the operation, security, or integrity of the Service.

We may suspend or terminate access for any violation, and may remove submissions that violate these Terms.

When you submit the lead form, you consent to receive emails related to your evaluation, follow-up communications about Mustard Press services, and operational updates. You may unsubscribe from marketing emails at any time via the link in any message; you will continue to receive transactional messages necessary to deliver your evaluation.

The Service, including its design, code, prompts, scoring rubric, branding, and underlying technology, is owned by Mustard Press and its licensors. We grant you a limited, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works of the Service.

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI-generated output will be accurate, complete, or suitable for your purposes.

To the fullest extent permitted by law, Mustard Press and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or business opportunities, arising from or related to your use of the Service. Our total liability for any claim arising out of or relating to the Service is limited to one hundred U.S. dollars (USD $100).

You agree to indemnify and hold harmless Mustard Press from any claim, loss, or liability (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Service, including claims arising from content you upload.

These Terms are governed by the laws of the State of Oregon, excluding its conflict-of-laws rules. Any dispute arising from or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Jackson County, Oregon, and you consent to personal jurisdiction there.

You and Mustard Press each waive the right to a jury trial and to participate in any class, collective, or representative action.

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be communicated via email or a notice on the public evaluator. Continued use of the Service after a change constitutes acceptance of the updated Terms.

Questions: email legal@mustardpress.com or write to Mustard Press, 679 Brian Way, Medford, Oregon 97501.